“My background in art and design also enabled me to recognize excellent product, such as Hestan cookware. It’s so easy to talk about something you really believe in.” — Michael Kane
In April of 2020, we sought to redefine the cookware shopping experience with the launch of our exclusive “Cookware Concierge” service. Customers have enjoyed the highly personalized, expert advice via video, phone or email. We’re thrilled to continue building our “Cookware Concierge” service with the recent addition of Michael Kane.
Michael is one of the premier housewares experts in the country. Most recently, he was the top-performing sales associate at the Williams Sonoma store in Beverly Hills, California, where he advised customers on high-end kitchen products including Hestan. He attributes his success and passion to his background in art and design. Michael is certified in Communication Arts, with a keen eye for product design.
“I believe my success at Williams Sonoma can be attributed to being truthful with our clients as well as listening to them,” says Kane. “Answering the common question – why is this product better than that one? – is simple if you have the skill set and knowledge at hand to convey that information. My background in art and design also enabled me to recognize excellent product, such as Hestan cookware. It’s so easy to talk about something you really believe in.”
Michael joins the Hestan Culinary team as the new face of the “Cookware Concierge” service. Customers can schedule an appointment to speak with him directly for personal advice about everything Hestan Cookware and the innovative technology behind it. He’ll also appear in helpful videos online and respond to consumer reviews and questions via social media. Our customers can expect a new level of premium cookware service, available only at Hestan.
Common Concierge Questions
“We’re delighted to have Michael join our dynamic company,” says Pamela Stafford, Director of Hestan Culinary. “Michael’s impressive and varied experience in the entertainment field, art and design, specialty housewares, and his genuine passion for our cookware will provide our consumers with an unparalleled level of personalized service, which is what we strive for everyday with Cookware Concierge.”